General FAQs

Do you send anything by post?

No. All your documentation is sent using email. We do, however, send a letter at renewal t...

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What if I need another copy of my insurance documents

All your insurance documents can be accessed from the site using your email and a password...

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Are these documents valid though? Don’t I need a copy sent by post?

The documents that you receive are legal documents and are suitable to be presented to who...

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When and how do I receive my insurance documents?

For Professional Indemnity insurance, once you have completed your purchase you will recei...

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How can I pay?

You can pay by a single payment by credit or debit card.  All payment types are display...

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I’ve got an online quote, what’s next?

For Professional Indemnity insurance, once you click ‘proceed’ from the quote page the...

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How long will it take?

For Professional Indemnity insurance, we can provide instant quotes based on the informat...

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What is Smarter Insurance?

Smarter Insurance offers businesses a quick and easy way to get an insurance quote and buy...

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